Swiss marine power innovator WinGD has launched a comprehensive aftercare solution for its engines, offering global field service, technical support, and spare parts beyond the warranty period. The move is set to redefine customer support standards across the deep-sea shipping industry.
Winterthur, Switzerland – 2 June 2025 – In a significant move to strengthen its support for shipowners, Swiss marine power company WinGD has officially entered the marine engine aftercare market with the launch of its new initiative: Global Service by WinGD. This development marks a strategic expansion of the company’s service capabilities beyond the engine warranty period, aiming to provide comprehensive lifecycle support for its advanced low-speed marine engines.
The launch signifies WinGD’s transformation from a leading marine engine designer into a full-service provider, capable of supporting ship operators through every stage of vessel operation. Global Service by WinGD will encompass everything from original spare parts and technical advisory to in-service field support, ensuring ships run efficiently, remain compliant, and achieve long-term operational reliability.
“Our customers are increasingly looking to us to help them navigate the challenges of deep-sea shipping,” said Dominik Schneiter, CEO of WinGD. “Today this includes not only the clean energy transition but also supply chain uncertainty, the growing complexity of ship systems, and the need to leverage insights available through digitalisation. Our unique understanding of the main engine means we are the ideal partner to help keep vessels running at optimal performance, ensuring peace of mind for our customers.”
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Leveraging 125 Years of Marine Engine Expertise
Built on more than 125 years of experience in two-stroke engine design, the new service offer combines WinGD’s legacy of engineering excellence with a robust, customer-centric global support network. The initiative is designed to assist ship operators in maximizing the profitability and sustainability of their fleets by:
- Maintaining peak engine efficiency
- Ensuring emission compliance
- Reducing unplanned downtime
- Extending engine life through proactive maintenance and insights-driven service
The service network will deliver on-time, on-budget support, backed by WinGD’s engineering centres in Switzerland and Asia, and spare parts deployed globally from strategically located warehouses.
Designed with the Customer in Mind
What sets Global Service by WinGD apart is its customer-first development model. The company has been actively partnering with key engine users through pilot programs to shape a service offering that aligns closely with the operational needs of vessel operators. These pilot initiatives allowed WinGD to fine-tune the responsiveness, reliability, and flexibility of the offering, taking into account real-world conditions on vessels in operation.
In a statement, Benny Hilström, Vice President of Market Development at WinGD, emphasized the transformative potential of this new offering:
“With Global Service by WinGD, we’re not just meeting customer expectations — we’re redefining them. Shipowners worldwide have come to rely on WinGD not just for high-performance engines, but for unwavering support exactly when and how they need it. This is service on their terms and we’re setting a new standard.”
Full Spectrum Support: From Hardware to Hybridisation
Global Service by WinGD is more than just maintenance and spare parts. It builds on the comprehensive lifecycle support already available to customers through:
- Digital optimisation tools
- Hybrid energy system integration
- Advanced crew training solutions
These tools are integrated to provide a holistic engine care solution that adapts to both the increasing complexity of shipboard systems and the evolving regulatory and environmental landscape of global shipping.
Available to All WinGD Engine Users
The new service offering is open to all operators of WinGD-designed engines, regardless of age or ship type. Whether it’s a newly built LNG-fueled container vessel or a veteran bulk carrier running on conventional fuels, WinGD’s expanded support offering is tailored to meet the needs of modern maritime operators navigating a changing industry.
About WinGD
WinGD (Winterthur Gas & Diesel Ltd) is a global leader in low-speed marine engine development. Headquartered in Winterthur, Switzerland, where it originated as the Sulzer Diesel Engine business in 1893, WinGD is at the forefront of marine decarbonisation through advanced energy systems, fuel flexibility, and digital innovation. With a commitment to reliability, safety, and environmental performance, WinGD engines power some of the world’s most efficient and sustainable vessels.
Source Winterthur Gas & Diesel Ltd